Privacy Policy

Privacy Policy

1. Introduction

Formery Pty Ltd ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website ("Website") or engage with our services ("Services").

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Payment Information: Details required to process payments for our Services (e.g., credit card information).

  • Account Information: Username, password, and preferences.

  • Usage Data: Information about how you use our Website, including IP address, browser type, pages visited, and the time spent on those pages.

  • Other Information: Any additional personal information you provide when interacting with us.

3. How We Collect Information

We collect personal information in the following ways:

  • Directly from You: When you fill out forms, register for events, purchase Services, or contact us.

  • Automatically: Through cookies, web beacons, and similar technologies when you use our Website.

  • Third Parties: From third-party service providers, such as payment processors or marketing platforms, when you interact with us through their services.

4. Use of Your Information

We use your personal information for the following purposes:

  • To provide and deliver our Services.

  • To process payments and issue invoices.

  • To respond to your inquiries and provide customer support.

  • To send you updates, marketing communications, and promotional offers (with your consent).

  • To analyse and improve our Website and Services.

  • To comply with legal obligations and resolve disputes.

5. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third parties who assist us in delivering our Services, such as payment processors, hosting providers, and marketing platforms.

  • Legal Authorities: When required to comply with legal obligations or respond to lawful requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

  • Consent: With your explicit consent for any other purpose.

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security system is completely secure, and we cannot guarantee the absolute security of your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. These technologies help us understand user behavior, improve our Services, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.

8. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information held by us.

  • Correct any inaccurate or outdated information.

  • Withdraw your consent to marketing communications at any time.

  • Complain about a potential breach of privacy by contacting us.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our Website. We recommend reviewing this Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Formery Pty Ltd
Email: support@planery.com.au
Phone: 0403 813 656
Address: St Kilda East, VIC 3183

Effective Date: 20th January 2025